You will get the access to the Services as soon as the indicated above reasons or suspicions cease to exist.
We may terminate Your use of and registration with the Website or freeze any transactions on Platform at any time if You violate these Terms or any other accompanying documents, at our sole discretion and without prior notice and without any liability or further obligation of any kind whatsoever to You or any other party, when we find such measures reasonable and/or necessary in a particular situation, without any refunds. Where we find suspicious information that indicates possible money laundering, terrorist financing or other suspicious activity, we will report that activity in accordance with applicable laws and regulations. The Services may include certain communications from us, such as service announcements, administrative messages and newsletters. They may be posted on the Web-site, sent by e-mail or sent as an SMS-message. You agree, that these communications are part of the Services use. You may opt out from receiving newsletters, however, You will not be able to opt-out from receiving service announcements and administrative messages. You are solely responsible for the acquaintance with the announcements and administrative messages and for the updating of the communication credentials (e-mail address and phone number). You understand and agree that if we send You a message but You do not receive it because of not updating Your e-mail address or phone number by You, BONPAY will be deemed to have provided the message to You. INTELLECTUAL PROPERTY RIGHTS BONPAY exclusively owns all rights, title, and interest in the “BONPAY” name, “BONPAY” logo, the names of individual Services and their logos, patents, copyrights (including rights in derivative works), trademarks or service marks, logos and designs, trade secrets, and other intellectual property embodied by, or contained on the Web-site and relating Web-pages, documentation etc. You shall never use any BONPAY logos or marks for commercial and public use without our express permission, unless otherwise explicitly indicated by BONPAY. You shall not copy, reproduce, distribute, modify, create derivative works of, publicly display, publicly perform, republish, download, store, transmit or otherwise use any of the BONPAY logos or marks. You also shall not make any public statement or issue any press release related to BONPAY services without our express permission. There are no implied licenses under these Terms of Use and all accompanying documents, and any rights not expressly granted to You hereunder are reserved by BONPAY. Under these Terms of Use You are entitled to use any BONPAY logos or marks for Your personal, non-commercial purposes exclusively. You are an owner of the content created or stored by You. We may only access, copy, distribute, store, transmit, reformat, publicly display and publicly perform the content of Your Account solely as required for the purpose of providing the Services to You. We may not otherwise use Your content, unless we receive Your explicit consent. We shall not be liable or responsible for any content created or stored by You. LICENSE GRANTED TO YOU BONPAY grants you a revocable, non-transferrable, non-exclusive license to download, install and use its mobile apps for your own purposes. Any mobile app license is subject to any limitations or restrictions on the permitted use of the mobile app contained in the Online Store Terms where you downloaded the app. This license grant includes the software and all updates, upgrades, new versions and replacement software for your personal use only. You may not rent, lease or otherwise transfer your rights in the software to a third party. You agree not to alter, reproduce, adapt, distribute, display, publish, reverse engineer, translate, disassemble, decompile or otherwise attempt to create any source code that is derived from the software. You acknowledge that all rights, title and interest to BONPAY’s software are owned by BONPAY. SECURITY We have implemented commercially reasonable technical and organizational measures designed to secure your personal information and other information from accidental loss and from unauthorized access, use, alteration or disclosure. However, we cannot guarantee that unauthorized third parties will never be able to defeat those measures or use your personal information and other information for improper purposes. You acknowledge that you provide your personal information at your own risk. SERVICE LIMITATION BONPAY is not a bank and the Services are virtual currency payment processing services rather than banking services. BONPAY is not acting as a trustee, fiduciary. BONPAY does not have control of, nor liability for, the products or services that are paid for with the Services. We do not guarantee the identity of any User. RESTRICTED ACTIVITIES In connection with your use of the Service, or in the course of your interactions with BONPAY, You will not:
Bon Solutions LP, registered in Scotland with No. SL023523, (registered office: 75 King William St, London, EC4N 7BE, UK) (“BONPAY”, “We”, “Us”, or “Our”) has established this Privacy Policy Statement to assist you to understand how we collect and use personally identifiable information if and when you use our website as a “Visitor” or provide information to us in connection with your use of the Service as a “User”.
We encourage you to read the information below carefully.
By using our website at www.bonpay.com and our Services, you agree to the collection, use and processing of your personal data in the manner described in this Privacy Policy. By registering for our Service, you agree to the collection and use of personal information in the manner described in this Privacy Policy and our Terms of Use. This Privacy Policy applies to the Mobile Application and website regardless of how you access or use them.
You accept this Privacy Policy when you sign up for, access, or use our products, services, features, technologies or functions offered on our website and mobile application (collectively “Service”). This Privacy Policy is intended to govern the use of Service by our users (including, without limitation those who use the Service in the course of their trade or business) unless otherwise agreed through contract. This Privacy Policy is an essential part of the Terms of Use.
If you do not agree to the terms set out in these policies, please do not continue to use our website.
We may update or amend this Privacy Policy at any time by posting a revised version on our website and sending a notification to our Users via email. You understand and agree that if we send You a message, but You do not receive it because of not updating Your email address, Bonpay will be deemed to have provided the message to you. The revised version will be effective as of the published effective date or as of the date directly stated in the amended Privacy Policy.
The purpose of this Privacy Policy is to ensure that Bonpay complies with applicable regulations valid in the European Union and the United Kingdom.
For the purposes of the EU General Data Protection Regulation, effective 25.05.2018 (hereinafter – GDPR), Bon Solutions LP is the data controller of a User’s personal data when it provides the User with Services or information related to the Services.
According to the GDPR,
‘Personal data’ means any information relating to an identified or identifiable natural person; an identifiable natural person is one who can be identified, directly or indirectly, in particular by reference to an identifier such as a name, an identification number, location data, an online identifier or to one or more factors specific to the physical, physiological, genetic, mental, economic, cultural or social identity of that natural person.
We do not consider personal data to include information that has been anonymized so that it does not identify You, as a specific User.
In this section we provide you with the information about personal data we collect, the way we collect and use it, and our lawful basis for personal data processing.
Bonpay processes your personal information that you provide to us: your name, surname, date of birth, gender, nationality and/or citizenship, residential address, email address, and telephone number.
We use your personal data for the following purposes:
We rely on the following lawful bases for personal data processing:
Bonpay processes your personal data and documents provided by you as the proof of indicated information. Bonpay may also collect KYC information from the third parties or from the public sources. KYC information includes:
We use your personal data for the following purposes:
We rely on the following lawful bases for personal data processing:
Bonpay stores, monitors, records and uses your financial information relating to your using of Bonpay Services that may include:
We use your personal data for the following purposes:
We rely on the following lawful bases for personal data processing:
When you use our Services, we collect information sent to us by your computer, mobile phone or other access devices (whether or not you have registered for our Services). The information sent to us includes but is not limited to the following:
We use your personal data for the following purposes:
We rely on the following lawful bases for personal data processing:
Bonpay collects, monitores, records and/or overhear information from or about you through your contact with us. This information includes:
We use your personal data for the following purposes:
We rely on the following lawful bases for personal data processing:
We do not sell or rent your personal information to third parties for their marketing purposes without your explicit consent. We may combine your information with information we collect from the Third parties and use it to improve and personalize the Services, content, and advertising.
We will ask your consent before using collected information in other purposes.
You can always refuse to supply personal information. In such case we will not be unable to render Services to you.
We do not knowingly collect information from children or other persons who are under 16 years old. If you are under 16 years old, you may not submit any personal information to us or subscribe for our Services.
When you visit or interact with our sites, services, application, tools or messaging, our authorized service providers or we may use cookies, web beacons, and other similar technologies for storing information to help provide you with a better, faster, and safer experience and for advertising purposes.
Our cookies and similar technologies have different functions. They are either necessary for the functioning of our Services, help us improve our performance, give you extra functionalities, or help us to serve you relevant and targeted ads. We use cookies and similar technologies that only remain on your device for as long as you keep your browser active (session) and cookies and similar technologies that remain on your device for a longer period (persistent). You are free to block, delete, or disable these cookies. You can manage your cookies and your cookie preferences in your browser or device settings.
When you access our website or use the Service, we (including companies we work with) may place small data files on your computer or other devices. These data files may be cookies, pixel tags, “Flash cookies,” or other local storage provided by your browser or associated applications (collectively “Cookies”). We use these technologies to recognize you as a customer; customize the Service, content, and advertising; measure promotional effectiveness; help ensure that your account security is not compromised; mitigate risk and prevent fraud; and to promote trust and safety across our sites and the Service.
You are free to decline our Cookies if your browser or browser add-on permits unless our Cookies are required to prevent fraud or ensure the security of websites we control. However, declining our Cookies may interfere with your use of our website and the Service.
We store your personal information on Bonpay’s secured remote servers within the EEA area. Bonpay staff processes your personal data on the computers in the countries where our facilities are located. We protect your information using physical, technical, and administrative security measures to reduce the risks of loss, misuse, unauthorized access, disclosure, and alteration. Some of the safeguards we use are firewalls and data encryption, physical access controls to our data centers, and information access authorization controls.
Only duly authorized staff and partners have access to personal data processing. Bonpay staff is trained on the importance of customer privacy and confidentiality.
We have implemented commercially reasonable technical and organizational measures designed to secure your personal information and other information from accidental loss and from unauthorized access, use, alteration or disclosure. However, we cannot guarantee that unauthorized third parties will never be able to defeat those measures or use your personal information and other information for improper purposes. You acknowledge that you provide your personal information at your own risk.
All electronic personal information is transmitted to other websites through the use of Secure Socket Layer (SSL) technology to ensure that your information is fully encrypted and sent across the Internet securely.
An extra layer of security is Two Factor Authentication that is required for every session if set up by the User.
Please note that the transmission of any data over the Internet using personal computers or mobile devices is not completely safe and therefore we cannot guarantee the security of documents submitted to our platform. Any transmission of such documents is at your own risk. As soon as we receive your private information, we implement strict security measures and procedures to avoid unauthorized access from any third party.
The Users will be made aware in most circumstances how and with whom their information will be shared. Bonpay may disclose data without the individual’s consent only in cases expressly prescribed by law. We may share your personal information (including sensitive data) for the purposes indicated below.
Bonpay may provide personal information to the processors who perform on our behalf for the purposes of Service providing, administer the use of Bonpay wallet or related services, help to supply, maintain or facilitate our website or our Services or perform any other actions under a signed contract with Bonpay.
Bonpay may disclose the personal information to the third parties involved in the execution of transactions, including but not limited our banking partners, transactions facilitators, payment service providers, electronic money issuers, card providers, operators of currency exchanges, etc. Also personal information may be provided to persons from whom we receive or to whom we transfer your funds held in Bonpay wallet or card. In such cases, the data provided may include your name, account ID, contact details, or other information needed to promote the reliability and security of the transaction. If a transaction is held, fails, or is later invalidated, we may also provide details of the unsuccessful transaction. Please note that the third parties which your personal data is shared with may be located in other countries where the laws on processing personal information may be less stringent than in your country.
We may disclose personal information to respond to subpoenas, court orders, or legal process, or to establish or exercise our legal rights or defend against legal claims. We may also share such information if we believe it is necessary in order to investigate, prevent, or take action regarding illegal activities, suspected fraud, situations involving potential threats to the physical safety of any person, violations of our Terms of Use, or as otherwise required by law.
In certain situations, we may be required to disclose personal data in response to lawful requests by public authorities, including local authorities, including to meet national security or law enforcement requirements. Bonpay will always ensure the request is legitimate. Bonpay may disclose the personal information in order to comply with anti-money laundering and counter-terrorist financing verification requirements.
Bonpay may provide non-personal, summary or group statistics about our customers, sales, traffic patterns, and related website information to reputable third-party vendors, but these statistics will include no personally identifiable information.
We may disclose your personal data in the event that we sell or buy any business or assets, in which case we may disclose your personal data to the prospective seller or buyer of such business or assets and their advisers. If our business is sold your details will be passed onto the new owners of the business.
If you open Bonpay account directly on a third-party website or via a third-party application, any information that you enter on that website or application (and not directly on a Bonpay website/application) will be shared with the owner of the third-party website or application. These sites are governed by their own privacy policies and you are encouraged to review their privacy policies before providing them with personal information. Bonpay is not responsible for the content or information practices of such third parties.
We may transfer your personal data to, and store them at, a destination outside the European Economic Area (EEA) or your country of residence. We may also arrange for your personal data to be processed by staff operating inside or outside the EEA who work for us or for one of our partners. Such staff may be engaged in, among other things, the processing of your payment transactions and the provision of support services. Your personal data can be transferred outside the EEA for the purposes indicated in the section ‘WHY WE SHARE PERSONAL INFORMATION WITH OTHER THIRD PARTIES’. By submitting your personal data, you agree to this transfer, storing or processing. We will take all steps reasonably necessary to ensure that your personal data is treated securely and in accordance with Bonpay Privacy Policy.
Bonpay is committed to adequately protecting your personal information regardless of where the data resides and to providing appropriate protection for your personal information where such data is transferred across borders, including outside of the EEA.
Bonpay will not retain personal data longer than is necessary to fulfill the purposes for which it was collected or as required by applicable laws or regulations. We will keep your information for the period when you have Bonpay account, and such further period during which you may bring a claim against us and for us to be able to defend ourselves.
We will also retain your information as necessary to prevent money laundering and to comply with legal, accounting or reporting requirements. We will store your data while you have an account with us and for at least five years after the account is closed, but we may store your data for longer if required for legal claims or other purposes stated in this notice.
Bonpay will retain personal data for marketing purposes for a period of 5 years after termination of the relationship. You will have the opportunity to withdraw your consent to your data processing for marketing purposes using the form in your account.
We will keep information about visitors to our websites (not being customers) for a reasonable length of time that lets us understand how people use our website and any technical issues they have. We will retain this data during 38 months of the User’s last activity.
Bonpay will ensure that the rights of individuals about whom information is held, can be fully exercised under the GDPR. These rights include the rights set out below.
You can review your personal information at any time by logging in to your account and reviewing your account settings and profile.
You may request by writing to us at [email protected], details of your information which we hold and the purposes for which it is held. Your request must fall within the definition of personal data provided in ‘WHAT WE COLLECT’ Section.
You have the right to have your inaccurate personal data rectified and to have your incomplete personal data completed.
You can add your new address at any time by logging in to your account, Section ‘Settings’ – ‘Address’. You can edit your personal information, email address, phone number, residential address by sending a request at [email protected]. To change your identity information or residential address you should upload your documents proving the rectification to comply with KYC and AML regulations. Your documents should fit the requirements indicated in the Section ‘Settings’ – ‘Verification’ in your Bonpay account. Bonpay will refuse to rectify your personal data if you fail to comply the above-mentioned requirements.
Bonpay may restrict the processing of your personal data, including any use of Bonpay Services if you have challenged the accuracy of your data and asked Bonpay to rectify it. Once Bonpay has made a decision on the accuracy of your data, Bonpay will lift the restriction and send you the relevant notification.
You have the general right to request the erasure of your personal information in certain circumstances, including where you have withdrawn consent to our using it or we no longer need it in connection with your account or for other legitimate reasons. There are also certain exceptions where we may refuse a request for erasure, for example, where the personal data is required for compliance with law or in connection with claims.
You have the right to restrict the processing of your personal data. This means that you can limit the way that Bonpay uses your data. Bonpay will not process the restricted data in any way except to store it.
Please note, however, that all information requested from you is obligatory to be provided by you unless stated otherwise. Should you restrict processing your personal data, we may not be able to provide our product and/or Services to you.
Where we are processing your personal information based on a legitimate interests you may challenge this. However we may be entitled to continue processing your information based on the our legitimate interests or where this is relevant to legal claims. You also have the right to object where we are processing your personal information for direct marketing purposes.
The right to data portability only applies when:
You have the right not to be subject to a decision based solely on automated processing, including profiling. You are entitled to require us to ensure that no decision taken by or on behalf of us and which significantly affects you is based solely on the automated processing of your information.
You may lodge a complaint with a supervisory authority.
The Information Commissioner’s Office, https://ico.org.uk.
You are authorised to withdraw your consent at any time in those cases where we have requested your consent to carry out the data processing. The withdrawal of your consent will not influence the processing of your data throughout the period when you have validly issued the consent and it will likewise not influence the processing of your data on other legal grounds, if they apply (for example, the adherence to the legal obligations or for the purposes of our justified interests).
If you have given us consent for marketing or if commercial offers are sent to you from us on other justified grounds, you may withdraw your consent at any time using a form in your Bonpay account or contacting us at [email protected].
You can refuse to provide us with the personal data which we request from you. If, however, this involves information which must be compulsorily provided, we will be unable to provide you with the associated services.
Bonpay will always verify the identity of anyone making a request regarding personal data before handing over any information by requesting the provision of additional information necessary to confirm the identity of the individual.
We will provide information according to your request, if it complies with all the requirements, within one month of receipt. Bonpay can extend the time to respond by a further two months if your request is complex or we have received a number of requests from you.
The information about your personal data will be provided to you free of charge unless your request is manifestly unfounded or excessive or if you request further copies of your data following a request. In such case, you may be charged a reasonable fee of £10 per subject access request for the administrative costs of complying with the request as permitted by the GDPR.
I hereby give my explicit consent and agree:
I hereby give my explicit consent to Bonpay:
If you would like to contact us with any queries or comments regarding our Privacy Policy, please contact us using the contact details below:
Data Protection Officer: [email protected].