We have to verify an identity of each customer before giving access to financial services. Having doubts? Read Why should I provide my personal documents?
Below is the guide showing how to upload files to Bonpay.
Don’t send your documents via email. We will not process them and this is not secure.
- Log in to Your Account
- Go to Settings in the menu and choose Verification section
- Choose what type of files you are uploading (Personal information or Residential address) and click Verify button
- Click the blue link +Add file to select files from your computer
- Click Upload when you choose the right file
Your documents are uploaded.
Verification takes 1-2 business days. We will notify you when we complete the review. In some cases, we may require you to complete some additional steps.
Please follow our file requirements to upload documents.
Learn more about What happens to documents after upload.